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Event Sales Customer Support Specialist

2 months ago

New York, New York, United States Monstera Talent Ltd Full time
Career Opportunity

Position: Customer Service Assistant with a Focus on Event Sales

Location: New York, NY

Job Type: Full-time, On-site

Salary: Competitive weekly compensation

We are pleased to announce an exciting opportunity for a Customer Service Assistant with a specialization in event sales. In this role, you will play a crucial part in attracting and retaining clients by engaging with them and presenting our products and services at various events. Your contributions will significantly influence our company's success and expansion.

Key Responsibilities:

  • Interact with clients to enhance event sales and promote our offerings.
  • Actively seek new clients while ensuring satisfaction for existing ones through outstanding service.
  • Address customer inquiries through various communication channels efficiently.
  • Resolve customer issues effectively and promptly.
  • Process orders and returns with accuracy.
  • Maintain comprehensive and up-to-date customer records.
  • Meet or surpass goals for customer satisfaction and sales performance.

Required Qualifications:

  • Must be available to work on-site.
  • Excellent verbal and written communication skills.
  • Basic IT proficiency is required.
  • Ability to work independently as well as collaboratively.
  • Strong problem-solving skills.
  • Demonstrated work ethic and a commitment to achieving targets.

Additional Information:

We embrace diversity and inclusivity and encourage candidates from all backgrounds to apply. We seek individuals who demonstrate qualities such as initiative, teamwork, and creativity.

If you are eager to contribute to event sales and customer engagement, we look forward to reviewing your application.

Shortlisted candidates will be contacted for an interview. We are excited about the possibility of you becoming part of our organization.