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Event Operations Manager

2 months ago

Scottsdale, Arizona, United States CDM Media USA Full time
Job Summary

CDM Media USA is seeking a highly organized and detail-oriented Event Operations Manager to join our team. As a key member of our events team, you will be responsible for managing relationships with clients and delegates across a diverse portfolio of industry events.

Key Responsibilities
  • Manage client relationships from contract signature to event attendance
  • Coordinate daily client interactions, including deliverable collection, contract fulfillment, and travel logistics
  • Sources hotels and venues for assigned events, from RFP phase to contract negotiation
  • Oversees hotel, audiovisual, and vendor orders, and ensures session room setups
  • Plans and executes assigned events from a client services or event management perspective
  • Handles meeting selections and creates personalized itineraries
  • Provides ongoing sales support and daily communication to Global Sales Teams
  • Reports and measures client and event management activity in a timely and accurate manner
  • Administers sales management system and mobile event technology to deliver high-quality events
Requirements
  • Bachelor's degree
  • Experience in Marketing, Events, or PR
  • Previous event management experience a plus
  • Must be detail-oriented, organized, and able to manage multiple projects efficiently
  • Desire to work in a collaborative setting and independently as needed
  • Experience communicating with corporate executives and strengthening relationships
  • Proficient in Microsoft Office applications and willingness to learn proprietary event management technology
  • Around 25% travel required
Benefits
  • Competitive base salary
  • 25 paid vacation days per year
  • Birthday off
  • High-end Health & Dental insurance
  • Life & disability insurance
  • 401(k) plan
  • Buddy system for new starters
  • Extensive training & development program
  • Defined role development tracking
  • Family First Culture
  • Friendly, fun, and collaborative environment