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Customer Service Liaison

2 months ago

Lynchburg, Virginia, United States Wesco Full time
Customer Service Representative

At Wesco, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers through various channels, including phone, email, and in-person interactions.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Analyze customer needs and refer to other departments as necessary
  • Process payments for cash account customers
  • Resolve routine and non-routine issues in a fair and efficient manner
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive compensation package

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.