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Product Expert Liaison
4 weeks ago
Fleet Laboratories is a global leader in personal health and beauty products, with a 150+ year history of innovation and adaptability. We're seeking a skilled Consumer Communications Specialist to serve as a product expert, handling consumer and medical professional contacts related to adverse events, product inquiries, and complaints.
Key Responsibilities- Provide exceptional service to consumers and engage professionally with company contacts
- Liaise with medical professionals and consumers regarding product inquiries and complaints
- Enter case data into relevant databases
- Maintain a constant working knowledge of company products sold worldwide
- Knowledge gained through a degree in a health, science, or communication/marketing discipline
- 5 years of working experience, with customer service experience preferred
- A clean, air-conditioned cGMP environment
- Top-notch benefits, including paid time off, 401(K) retirement savings, medical, dental, and vision coverage, and tuition reimbursement
- Stability and a record of strong financial performance