Operations Manager

6 days ago


Concord, Massachusetts, United States Oxford Instruments Full time
About the Role

Oxford Instruments is seeking an experienced Operations Manager to join our team in the Americas region. As a key member of our leadership team, you will be responsible for establishing, managing, and improving various operational processes to drive business growth and excellence.

Key Responsibilities
  • Process Optimization: Develop and implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction.
  • Team Leadership: Lead and manage a team of operations professionals to achieve business objectives and goals.
  • Supply Chain Management: Oversee the management of inventory, logistics, and distribution to ensure timely and accurate delivery of products to customers.
  • Performance Metrics: Develop and track key performance indicators (KPIs) to measure team performance and identify areas for improvement.
  • Customer Focus: Foster a customer-centric mindset within the team to deliver exceptional customer experiences.
  • Continuous Improvement: Identify opportunities to improve processes, reduce complexity, and increase productivity within the team and adjacent departments.
Requirements
  • Experience: 5+ years of operations experience in a similar role, with a proven track record of process improvement and team leadership.
  • Education: Bachelor's degree in a relevant field, such as business administration, operations management, or supply chain management.
  • Skills: Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively.
  • Leadership: Proven leadership skills, with the ability to motivate and inspire a team to achieve business objectives.
  • Collaboration: Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development.
About Oxford Instruments

Oxford Instruments is a leading provider of high-technology products and services to the world's leading industrial companies and scientific research communities. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.

What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Collaborative Culture: A collaborative and inclusive work environment, with a focus on teamwork and customer satisfaction.


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