Customer Service Representative

1 week ago


Johnston, United States City Personnel Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team in Rhode Island. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities
  • Provide professional and efficient customer service via phone, email, and other communication channels.
  • Respond to customer inquiries, resolve issues, and escalate complex problems to the appropriate department or supervisor.
  • Collaborate with team members to achieve common goals and provide necessary support.
  • Stay up-to-date on company policies, procedures, and compliance regulations.
Requirements
  • Previous experience in a customer-facing role, preferably in a call center or customer service environment.
  • Exceptional communication and problem-solving skills.
  • Strong listening skills and attention to detail.
  • Ability to manage multiple tasks and prioritize effectively.
What We Offer
  • Competitive hourly rate: $18-19 per hour.
  • Opportunities for professional growth and development.

City Personnel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. If you need special accommodation for the application process, please contact us at admin@citypersonnel.net.



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