Retail Store Assistant Manager

4 weeks ago


Natick, Massachusetts, United States LEARNING EXPRESS NATICK Full time
Job Title: Assistant Manager Retail Store

Job Overview:

As an Assistant Manager at Learning Express Natick, you will be responsible for effectively supervising daily functions and overall operations of the store. You will work closely with the management team and owner to direct all activities relating to growing the business, including training and motivating a successful selling team.

Key Responsibilities:

  • Personnel Management:
    • Ensure high levels of customer satisfaction through excellent service.
    • Manage staff receiving physical inventory and restocking throughout the day.
    • Ensure staff maintains everyday housekeeping standards.
    • Share weekly best sellers with team.
    • Communicate with owner regularly to keep them informed of store operations.
  • Operations (Backroom):
    • Manage store supplies, such as labels, wrapping paper, bags, etc.
    • Ensure all equipment and computers are operational and in working order.
    • Physical and electronic product receiving.
    • Maintain backroom organization.
    • Follow up and correct negative on hands.
    • Manage damages.
  • Merchandising (Visual Merchandising):
    • Creation and implementation of merchandising themes.
    • Maintain high standards for visual merchandising and product placement.
    • Ensure correct balance of signage throughout the store and windows.
    • Create new window displays every 2 months and with change of season or holiday.

Skill Summary:

Outstanding operation and leadership skills.

Ability to function well in a fast-paced environment and adapt quickly to changing circumstances.

Ability to multi-task and problem solve.

Strong interpersonal and communication skills.

Retail experience and strong customer service orientation.

Excellent customer-focused leadership and motivational skills.

A decision maker who can delegate and follow-up.

Outstanding time management skills.

Organizational and computer skills.



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