Technology Operations Manager
3 weeks ago
This IT Infrastructure Supervisor position offers an exciting opportunity to lead our infrastructure team in Orlando. As a seasoned IT professional, you will be responsible for overseeing the day-to-day operations of the IT department, ensuring technology services and support are provided efficiently and effectively.
Key Responsibilities- Supervise and mentor IT staff, including systems administrators and support technicians.
- Assign tasks, prioritize work, and ensure deadlines are met while maintaining high standards of performance.
- Provide training, performance evaluations, and guidance for team members.
- Manage installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems.
- Ensure stable, secure, and efficient operation of IT infrastructure.
- Act as an escalation point for complex technical issues requiring additional expertise.
- Assist in planning, execution, and delivery of IT projects, meeting timelines and objectives.
- Coordinate with cross-functional teams to implement new technologies or system upgrades.
- Manage vendor relationships for hardware, software, and services related to IT infrastructure.
- Enforce industry best practices and regulatory requirements for security and data privacy.
- Perform regular security assessments, vulnerability scanning, and system audits to identify and mitigate risks.
- Implement encryption protocols, key management, and security policies for cloud and on-premise environments.
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5 years of IT experience required; 2 years of leadership experience required.
- Strong technical knowledge in cloud services, network administration, systems administration, and IT support.
- 2 years of Cloud Infrastructure Management (e.g., AWS, Azure, Google Cloud) experience required.
- 2 years of Virtualization and System Administration (e.g., VMware, Hyper-V) experience required.
The estimated salary for this role is $120,000 - $150,000 per year, depending on experience and qualifications.
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