Customer Engagement Specialist

6 days ago


Brockton, Massachusetts, United States CJ's Exhaust Maintenance Full time
Job Description

CJ's Exhaust Maintenance is seeking a skilled Customer Engagement Specialist to join our team.

Salary:$45,000 - $55,000 per year

Key Responsibilities:
  • Customer Interaction: Provide exceptional customer service by assisting clients in selecting products that meet their needs.
  • Sales Growth: Drive sales through effective engagement of customers, suggestive selling, and sharing product knowledge.
  • Client Greeting: Welcome and receive customers in a friendly and professional manner.
  • Response to Queries: Respond promptly and professionally to customers' questions and concerns.
  • Service Excellence: Deliver outstanding customer service at all times.
  • Sales Documentation: Maintain accurate records of sales by creating or updating customer profiles.
  • Security Alert: Inform management of any potential security issues.
  • Client Communication: Keep clients informed about preferred customer sales and upcoming merchandise of interest.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 0-1 year of sales experience desired.
Benefits:
  • A competitive salary range of $45,000 - $55,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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