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Beverage Service Attendant

2 months ago

Battle Creek, Michigan, United States DoubleTree by Hilton Battle Creek Full time
Job Overview

Cocktail Server Role

As a Cocktail Server, you will be responsible for providing exceptional service to guests in our bar and dining areas. Your primary duties will include greeting and seating patrons, taking drink orders, and ensuring timely delivery of beverages. You will also handle payment transactions and assist in maintaining a clean and organized environment.

This position demands a keen eye for detail and the ability to manage multiple tasks in a lively setting while delivering outstanding customer service. The ideal candidate will possess previous experience in a similar role within the hospitality industry.

Key Responsibilities

  • Deliver exemplary service to guests in both bar and restaurant settings.
  • Accurately take orders and serve food and beverages.
  • Manage inventory at service stations and assist with bar restocking.
  • Address customer inquiries and resolve any service-related issues.
  • Support bartenders with additional responsibilities as needed.

Qualifications and Skills

  • Enthusiastic and customer-focused demeanor.
  • Strong multitasking abilities and organizational skills.
  • Familiarity with cocktail recipes and various types of alcoholic beverages.
  • Experience with point-of-sale systems and cash handling.
  • Cocktail servers are expected to provide excellent service, ensure guest satisfaction, and uphold cleanliness standards. They should possess comprehensive menu knowledge and adhere to safety protocols while serving guests. Additionally, they will manage cash transactions and accurately fulfill orders using technology.

Employee Benefits

  • Paid time off for both full-time and part-time employees.
  • Paid volunteer hours available for all staff.
  • Holiday compensation.
  • Travel discounts for employees and their families.
  • Dining discounts.
  • Referral incentives.
  • Health, vision, and dental insurance options for full-time staff.
  • Recognition programs and employee perks.
  • Opportunities for career advancement.
  • Paid leave for maternity, paternity, or adoption for eligible employees.

Become a valued member of our dedicated team, committed to excellence in service.