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Regional Director of Property Management
2 months ago
We are seeking an experienced and results-driven Executive Vice President of Multifamily Operations to join our team at Allied Orion Group. As a key member of our leadership team, you will be responsible for overseeing the operational performance of our multifamily portfolio, driving business growth, and ensuring exceptional customer service.
Key Responsibilities- Team Management
- Lead and manage a team of Regional Supervisors and Area Vice Presidents to ensure best practices are enforced in all on-site operations.
- Recruit, interview, and develop talent to drive business growth and success.
- Conduct regular coaching, conflict resolution, and goal-setting sessions with direct reports.
- Manage HR issues and ensure compliance with company policies and procedures.
- Develop and implement onboarding and training programs for new team members.
- Client Management
- Build and maintain strong relationships with owners and clients to ensure their expectations are met or exceeded.
- Provide visible, ethical leadership across the multifamily platform, ensuring a culture of high standards of conduct and unparalleled service.
- Develop and implement strategies to drive business growth and revenue.
- Collaborate with the Executive Leadership Team to achieve business objectives and goals.
- Systems Management
- Utilize and optimize the company's technology solutions to extract and monitor performance analytics.
- Partner with key stakeholders to identify technologies and solutions for actionable insights, focusing on identifying new opportunities and optimizing relationships, revenue, and the company's overall value.
- Reporting
- Monitor monthly financial reviews with Regional Vice Presidents and ensure sites are on track to meet budget goals.
- Benchmark property performance against regional and national averages.
- Oversee policies for property operations and work closely with the Risk Management department to review liability and property damage claims.
- Financial Management
- Identify and implement new business opportunities for increasing revenue potential.
- Lead the multifamily portfolio in annual budget review and preparation, working in conjunction with Vice President leaders to align with corporate revenue growth and financial goals.
- Analyze internal business processes relative to property operations and develop strategies to improve efficiency, cost-effectiveness, and optimize revenue.
- Administrative Duties
- Create and implement action plans for underperforming assets.
- Monitor expense controls and implement initiatives to achieve or exceed budget.
- Draft annual department operating regional budget.
- Business Development/Due Diligence & Transitions
- Develop and implement strategies to drive business growth and revenue.
- Work closely with the Transitions and Due Diligence team to assign walkers/auditors for upcoming communities and analyze assets to provide feedback to clients.
- Attend DD, prepping, and task completion items for property transitions.
- 10-15 years of multifamily property management leadership success with a large portfolio.
- Certified Apartment Property Supervisor (CAPS) and/or Certified Apartment Manager (CAM) certification preferred.
- Strong analytical and problem-solving skills, with the ability to read, write, and communicate effectively.
- Proven success in building a culture of financial accountability across the team, exceeding financial and operational objectives.
- Ability to apply common sense understanding and use independent judgment on a continual basis to determine actions, priorities, and direct the work of others.