Front Desk Representative

4 weeks ago


Nashville, Tennessee, United States Westmont Group Full time
Job Summary

The Front Desk Agent is responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our valued customers. This role requires a friendly and professional demeanor, with a focus on delivering prompt and courteous service at all times.

Key Responsibilities
  • Greet and register guests, ensuring a warm and welcoming experience
  • Provide accurate information on hotel amenities, services, and local attractions
  • Manage guest accounts, including check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner
  • Work collaboratively with the hotel team to ensure seamless operations and exceptional guest service
Requirements
  • Previous hospitality experience preferred, but not required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Professional and positive attitude, with a focus on delivering exceptional guest service

The ideal candidate for this position will possess a strong work ethic, a passion for delivering exceptional guest service, and a commitment to ensuring a positive experience for all guests. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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