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Academic Program Coordinator

2 months ago

Blacksburg, Virginia, United States Commonwealth of Virginia Full time

Job Summary

We are seeking a highly motivated and organized individual to provide program support for recruiting, marketing, admissions, advising, evaluation, and other support related to academic programs in the Department of Agricultural, Leadership, and Community Education at Virginia Tech.

Key Responsibilities

  • Assist the department's Undergraduate and Graduate Directors with academic program management, including data tracking, reports, class planning, and institutional record keeping.
  • Maintain program admission and enrollment tracking, including assistance with survey preparation and entrance and exit survey data for enrolled students.
  • Serve as the primary point of contact for admissions/applicant inquiries, representing the department at recruiting events and co-leading the department's ambassador program.
  • Monitor the complete admissions life-cycle for applications, tracking admissions data and responding to prospective inquiries.
  • Distribute communication content to prospective and current students, maintaining systems related to that distribution.
  • Provide support to the First Year Experience and Senior Seminar courses as a component of academic advising.

Requirements

  • Master's degree in a relevant field or advanced training and work experience.
  • Program support experience in an academic or professional office environment.
  • Demonstrated organizational skills with the ability to meet deadlines.
  • Proficiency with Microsoft Office Excel and Word.
  • Exceptional interpersonal and communication skills with the ability to work well in a team and with the public.

Preferred Qualifications

  • Experience in a higher education and admissions environment.
  • Proficiency with SLATE Customer Relationship Management (CRM) or similar program.
  • Working knowledge of university academic, fiscal, and operational policies and procedures.
  • Experience handling student records in a student database.
  • Experience working with an online academic program of study.