Gaming Support Specialist

4 days ago


Tulsa, Oklahoma, United States Azerion Group Full time

About the Role

We are seeking a highly skilled and motivated Gaming Customer Experience Specialist to join our team at Azerion Group. As a key member of our Customer Experience Team, you will be responsible for providing exceptional support to our Dutch-speaking community of users across various gaming platforms.

Key Responsibilities

  • Respond to customer inquiries and complaints in a friendly and polite manner
  • Assist players with issues related to our multiplayer poker games
  • Perform localization and other communication tasks to ensure seamless user experience

Requirements

  • Dutch native speaker with advanced verbal and written skills
  • Excellent communication skills, including grammar, spelling, syntax, and typing
  • Experience in localizations and translations is a plus
  • Fluent English and other languages are a plus
  • Exceptional analytical and problem-solving abilities
  • Ability to work independently on multiple projects
  • Direct experience with community-based Internet products is a plus
  • Customer Service experience
  • Confident and outgoing personality
  • Team player
  • Computer and Internet literate

About Azerion Group

Azerion Group is a European, tech-based, media- and entertainment firm that operates several successful casual games portals and Apps. We are committed to diversity and equal opportunity for all workers, regardless of the 5 Diversity Dimensions (Gender, Accessibility, LGTBIQ, Generations, and Culture). We offer a versatile position in an international environment, with opportunities to work with a highly skilled and motivated team of young professionals across Europe.



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