Administrative Support Specialist
4 weeks ago
Job Title: Receptionist
About the Role:
The George E. Booth Co., Inc. is seeking a highly organized and detail-oriented Receptionist to join their team. As the main point of contact for the company, the ideal candidate will have excellent communication skills, both written and verbal.
Key Responsibilities:
- Answer and screen incoming calls, forward calls, provide information, take messages, or schedule appointments.
- Operate a standard desktop computer for email, printing, document creation, and other tasks.
- Use standard office equipment, such as printers, fax machines, and postage meters.
- Greet visitors, determine the nature and purpose of their visit, and direct them to the appropriate destination.
- Schedule appointments, maintain or update calendars as needed.
- Resolve customer complaints and direct them to the appropriate manager or employee.
- File and maintain records.
- Record shipment data and acknowledge orders in the Prophet21 ERP system.
Requirements:
- Strong organizational, attention to detail, and communication skills.
- Minimum 3 years' experience in customer service and scheduling or other related administrative work.
- High School diploma required; Associate degree in a related field or equivalent experience preferred.
Benefits:
The George E. Booth Co., Inc. offers a full benefits package, including major medical, dental, and vision, paid-time off, and a matching 401(k) plan.
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