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Customer Service Ambassador

2 months ago

Shawnee Hills, Ohio, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and contributing to the success of our retail team.

Key Responsibilities:

  • Provide top-notch customer service, ensuring a positive and welcoming experience for all customers.
  • Greet customers and assist them in selecting merchandise, offering personalized recommendations and solutions.
  • Process cash register transactions accurately and efficiently, handling customer inquiries and resolving any issues that may arise.
  • Stay up-to-date on store inventory, promotions, and sales, using this knowledge to inform customers and drive sales.
  • Collaborate with colleagues to maintain a clean, organized, and visually appealing store environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.