Retail Service Specialist

1 week ago


Seven Hills, Ohio, United States Automobile Club Full time
Retail Service Specialist Opportunity

AAA East Central is seeking a highly motivated and customer-focused Retail Service Specialist to join our team. As a key member of our branch network, you will play a vital role in delivering legendary service and sales to our members.

Key Responsibilities:
  • Provide exceptional customer service and greet all members and customers with a smile.
  • Reach sales and service goals for multiple AAA products and services, earning incentives along the way.
  • Prepare and provide TripTiks travel routings, marked road maps, tour books, and other travel-related materials.
  • Make hotel and car rental reservations for members, and provide travel destination information.
  • Issue passport photos and accept payments for various products, providing accurate change and receipts.
  • Balance and reconcile cash drawers, and perform additional job-related duties as assigned by management.
Qualifications:
  • Experience in retail sales, banking, or similar customer service/sales environment.
  • Proven ability to exceed assigned sales or service quality goals.
  • Ability to work overtime, including Saturdays, and travel locally when necessary.
  • Experience with Microsoft Office basics and a high school diploma or GED.
  • Successful completion of pre-employment assessments, background checks, and drug screenings.
Benefits:
  • Extraordinary medical, dental, vision, and life benefits.
  • 401(k) Savings plan with company match.
  • Tuition assistance.
  • PTO for community volunteer programs.
  • Wellness program.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.

At Automobile Club Enterprises, we value diversity and strive to create a workplace where everyone feels welcome and supported. We believe that our employees are the key to delivering legendary service and beneficial products to our members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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