Customer Service Coordinator

3 weeks ago


Fort Atkinson, Iowa, United States SSC INC Full time
Job Overview: We are seeking a Customer Service Coordinator to join our team at SSC INC. The successful candidate will provide exceptional customer service to internal and external customers while maintaining accurate records and performing administrative tasks.

Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate and up-to-date records, including customer information and sales data
- Collaborate with other departments to ensure seamless communication and coordination
- Perform administrative tasks, such as answering phones, responding to emails, and preparing documents

Requirements:
- High school diploma or equivalent required; college degree preferred
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously
- Strong organizational and problem-solving skills

Estimated Salary: $38,000 - $48,000 per year

This is an excellent opportunity to join a dynamic team and gain valuable experience in customer service and administrative support. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.

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