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Real Estate Portfolio Manager

2 months ago

Atlanta, Georgia, United States Roofstock Full time
Job Overview

Company Mission

As a premier investment platform for single-family rental properties, our goal is to revolutionize real estate investing, making it accessible, cost-efficient, and straightforward. We combine our dedication to helping investors grow their wealth through real estate with innovative technology that enhances the investment experience.

Growth and Development

With a skilled team of over 600 professionals, our collaborative culture drives our expansion. Our recent funding round raised significant capital, allowing us to enhance our services and grow our presence across various states.

Role Summary:

The Property Manager is essential in delivering outstanding service to our investors. You will gain a deep understanding of your portfolio's unique operational procedures, ensuring optimal performance. As a high achiever, you will tackle complex challenges while managing investor expectations effectively. Your role requires adaptability, meticulous attention to detail, and exceptional communication skills. You will oversee a rapidly expanding portfolio across multiple states, taking full responsibility for all aspects of the business, including leasing, maintenance, resident services, and financial management. Collaboration with other departments and acting as a liaison between investors and the organization is crucial. This position is supported by the entire team and is vital to our strategic growth.

Key Responsibilities:

  • Oversee a portfolio aligned with the evolving goals of investors.
  • Deliver superior customer service consistently to our investors.
  • Address complex issues as they arise, implementing permanent solutions to prevent recurrence while managing investor expectations.
  • Organize, schedule, and execute tasks systematically using proprietary technology and centralized teams.
  • Proactively assign tasks to team members and ensure timely completion.
  • Foster strong virtual relationships with all departments.
  • Embrace innovation by testing new software and processes, providing constructive feedback for continuous improvement.
  • Discuss and promote Roofstock's real estate products.
  • Supervise Onsite Managers for properties with multiple units.
  • Assist investors in the acquisition and disposition of income-generating properties.

Qualifications:

  • Active Real Estate License required.
  • Bachelor's degree in business or a related field, or equivalent experience.
  • Preferred 3+ years of experience in operations, real estate, customer service, or account management.
  • Experience in property management or financial oversight is advantageous.
  • Exceptional attention to detail.
  • Strong written and verbal communication skills.
  • Self-motivated with the ability to prioritize and meet deadlines consistently.
  • Thrives in a dynamic, fast-paced environment.
  • Proficient with technology.

Location:

This position is classified as remote within the designated area.

Compensation:

$70,000 annually, with potential adjustments based on experience and location. This role is also eligible for performance-based bonuses.

Travel Requirements:

  • Willingness to travel within the assigned area at least 10% of the time.
  • Travel may be necessary for training and team events.
  • A valid driver's license and reliable transportation are required.

Pay Transparency:

Our compensation reflects various geographic markets. The base salary represents the expected pay for this role, which may vary based on factors such as location, skills, and experience.

Benefits:

  • Generous Paid Time Off policy.
  • 13 Paid Holidays.
  • Volunteer Time Off.
  • Paid Parental Leave.
  • 401k Program.
  • Wellness and home office/cell phone subsidies.
  • Comprehensive health, dental, and vision insurance.

Equal Employment Opportunity:

We are an equal opportunity employer, committed to making all employment decisions without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, disability, gender identity, or any other characteristic protected by law.