Kitchen Crew Supervisor

7 days ago


Fremont, California, United States Ono Hawaiian BBQ Full time

Job Summary

We are seeking a highly skilled and experienced Shift Leader to join our team at Ono Hawaiian BBQ. As a Shift Leader, you will be responsible for overseeing the daily operations of our kitchen crew, ensuring that our high standards of quality and customer service are met.

Key Responsibilities

  1. Leadership and Management
  • Supervise and manage a team of kitchen crew members to ensure efficient and effective operation of the kitchen.
  • Provide guidance and training to team members to improve their skills and performance.
  • Conduct performance evaluations and provide feedback to team members.
Customer Service
  • Ensure that all customers receive excellent service and that their needs are met.
  • Handle customer complaints and issues in a professional and courteous manner.
Operations and Logistics
  • Oversee the preparation and presentation of food and beverages to ensure high quality and presentation standards.
  • Manage inventory and supplies to ensure that the kitchen is well-stocked and that waste is minimized.
  • Ensure that all kitchen equipment and tools are in good working order and that maintenance is performed as needed.
Safety and Compliance
  • Ensure that all safety and health regulations are followed and that the kitchen is a safe and healthy environment for employees and customers.
  • Conduct regular safety inspections and take corrective action as needed.
Communication and Teamwork
  • Communicate effectively with team members, management, and customers to ensure that all needs are met.
  • Work collaboratively with other departments to ensure that the restaurant runs smoothly and efficiently.

Requirements and Qualifications

  1. Education and Experience
  • High school diploma or equivalent required.
  • Minimum 1 year of experience in a restaurant or food service environment.
Skills and Abilities
  • Excellent leadership and management skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and to multitask.
  • Basic math skills and ability to handle cash and operate a point-of-sale system.
Physical Demands
  • Ability to stand for long periods of time and to lift up to 50 pounds.
  • Ability to work in a hot and noisy environment.

Working Conditions

The kitchen area is hot and noisy, and the walk-in refrigerated area is extremely cold. The working conditions require standing, walking, talking, and hearing for long periods of time, as well as lifting, carrying, pushing, and pulling items up to 50 pounds.


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