Automotive Service Technician

7 hours ago


Palo Alto, California, United States Swickard Auto Group Full time
Job Summary

We are seeking a skilled Automotive Service Technician to join our team at Swickard Auto Group. As a key member of our service department, you will be responsible for diagnosing, troubleshooting, and repairing a wide range of automotive problems.

Key Responsibilities:
  • Diagnosis and Repair: Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions, utilizing diagnostic tools and equipment to pinpoint problems.
  • Customer Service: Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way, and providing accurate estimates and timelines for repairs.
  • Technical Skills and Knowledge: Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair, and stay up to date on new technologies and repair procedures through training and certifications.
Requirements:
  • Qualifications: Valid driver's license with a clean driving record, minimum of 2-3 years of experience as a Service Technician or related automotive repair experience, completion of an automotive technician training program or equivalent experience, and possession of Automotive Service Excellence (ASE) certifications.
  • Skills: Excellent problem-solving and critical thinking skills, manual dexterity, and the ability to perform physical tasks, good communication and interpersonal skills to interact effectively with customers.
Benefits:
  • Career Path: Opportunities for growth and advancement within the company.
  • Open Service Appointment Schedule: Flexible scheduling to accommodate customer needs.
  • Progressive Pay Plans: Competitive pay increases based on experience and certifications.
  • Paid Manufacturer Training: Opportunities for training and certification in new technologies and repair procedures.

We offer a competitive benefits package, including insurance, 401k plan, PTO, and paid holidays. If you are a motivated and skilled individual looking for a challenging and rewarding career, please apply today.


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