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Healthcare Access Coordinator
2 months ago
Atlantic Health System is currently seeking a dedicated Full-Time Patient Access Representative within the Patient Access Department. This role is essential for ensuring a seamless experience for patients and their families at our healthcare facilities.
Role Summary:
The Patient Access Representative (PAR) serves as a crucial first point of contact within our healthcare system. This position involves vital registration tasks, including the collection of accurate patient information, effective communication regarding patient responsibilities, and ensuring proper patient identification. These responsibilities are key to the financial and operational success of our organization. The PAR is expected to welcome patients with a friendly demeanor, addressing them by name and providing courteous, respectful, and professional service. Additionally, the representative will strive to resolve any inquiries or concerns raised by patients. Ideal candidates will demonstrate adaptability to changes in the work environment, fulfill shift requirements, and manage challenging interactions with professionalism.
Qualifications
Essential:
- High School Diploma or equivalent
- Experience in customer service
- Relevant experience in Revenue Cycle operations
- Familiarity with Electronic Medical Records (EMR), preferably EPIC
- Any necessary certifications relevant to the role
At Atlantic Health System, we are committed to delivering the highest quality of care to our communities. Our mission is to ensure that every individual who visits our facilities receives exceptional healthcare at the right time and place. We pride ourselves on the respect, development, and opportunities we provide to our more than 20,000 employees.
Our organization has been recognized for excellence in patient care and employee satisfaction, receiving numerous awards, including:
- Top 100 Companies to Work For by FORTUNE magazine
- Best Places to Work in Healthcare by Modern Healthcare
- 150 Top Places to Work in Healthcare by Becker's Healthcare
- Best Employers for Workers over 50 by AARP
Equal Employment Opportunity
Atlantic Health System, Inc. is an equal opportunity employer and adheres to all applicable laws to protect applicants and employees from discrimination in various aspects of employment.
Team Commitment
Our team is at the forefront of healthcare, with a workforce of over 18,000 dedicated professionals committed to building healthier communities. We specialize in various medical fields, ensuring comprehensive care for our patients and their families.