Customer Service Representative
1 week ago
Company Overview
Welcome to Scotchman, a dynamic convenience store and gas station. Our mid/second shift is perfect for those who thrive in a lively environment and enjoy being part of the daytime and early nighttime community.
We offer a supportive and energetic team that values work-life balance, flexible scheduling, paid time off, and a retirement savings plan. Join us as we create an exceptional customer experience.
Salary: $12 per hour
Job Description
- Afternoon Customer Hero: Provide top-notch service during the busy midday and evening hours, ensuring every customer leaves happier than when they arrived.
- Merchandising Maestro: Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
- Cashier Extraordinaire: Handle a high volume of transactions with efficiency and a friendly attitude.
- Safety Advocate: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
- Team Collaborator: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
- Cleanliness Champion: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
- Inventory Specialist: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
Required Skills and Qualifications:
- Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
- Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: Reliable presence during the critical midday and early evening hours.
- Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required.
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