Sales and Customer Service Representative
3 weeks ago
Job Overview:
We are seeking a highly skilled Sales and Customer Service Representative to join our team at Scotchman. In this role, you will be responsible for providing exceptional customer service and supporting the sales process during the midday and early evening hours.
About Our Store:
Our store is a dynamic and fast-paced retail environment that thrives during these hours. We offer a competitive salary of $11 per hour, flexible scheduling, paid time off, retirement savings plan, and weekly pay.
Your Key Responsibilities:
- Provide exceptional customer service, ensuring every customer leaves happier than when they arrived.
- Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
- Handle a high volume of transactions with efficiency and a friendly attitude.
- Ensure a secure and safe shopping environment during the varied dynamics of the afternoon and early evening.
- Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
- Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
- Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
Requirements:
- Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
- Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: Reliable presence during the critical midday and early evening hours.
- Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required.
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