Small Claims Recovery Specialist

13 hours ago


Oklahoma City, Oklahoma, United States Oklahoma's Credit Union Full time
About Us

Oklahoma's Credit Union is a leading financial institution dedicated to serving the community. With over 60 years of experience, we have established a reputation for providing exceptional service and support to our members.

Job Summary

We are seeking a highly skilled and experienced Small Claims Recovery Specialist to join our team. As a key member of our collections department, you will be responsible for managing and overseeing the recovery process for delinquent accounts through the small claims court system.

Key Responsibilities
  • Prepare, file, and track small claims lawsuits in compliance with legal guidelines and credit union policies.
  • Negotiate payment plans, settlements, and other recovery arrangements with members prior to court action.
  • Make outbound collections calls to members with delinquent accounts, as needed, to encourage repayment or discuss possible repayment options.
  • Attend court hearings, represent the credit union, and work with legal counsel when necessary.
  • Maintain accurate and up-to-date records of all recovery efforts, court filings, and communications with members.
  • Collaborate with internal departments to resolve member disputes or inquiries related to delinquent accounts.
  • Monitor and report on recovery performance and outcomes, providing recommendations to improve recovery processes and strategies.
Requirements
  • High school diploma or equivalent required.
  • 2-3 years experience in collections, recovery, or legal support preferred.
  • Experience with small claims processes are a plus.
  • Multi-lingual capabilities to include Spanish are a plus.
What We Offer
  • Employee medical coverage 90% paid by OKCU.
  • Employee dental, vision and life insurance paid by OKCU.
  • Tuition reimbursement program.
About Our Culture

Oklahoma's Credit Union is committed to creating a positive and supportive work environment. We offer a comprehensive training program, a robust benefits package, and opportunities for professional growth and development.

We are an EEO/AAP employer and welcome applications from diverse candidates.



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