Small Claims Recovery Specialist
13 hours ago
Oklahoma's Credit Union is a leading financial institution dedicated to serving the community. With over 60 years of experience, we have established a reputation for providing exceptional service and support to our members.
Job SummaryWe are seeking a highly skilled and experienced Small Claims Recovery Specialist to join our team. As a key member of our collections department, you will be responsible for managing and overseeing the recovery process for delinquent accounts through the small claims court system.
Key Responsibilities- Prepare, file, and track small claims lawsuits in compliance with legal guidelines and credit union policies.
- Negotiate payment plans, settlements, and other recovery arrangements with members prior to court action.
- Make outbound collections calls to members with delinquent accounts, as needed, to encourage repayment or discuss possible repayment options.
- Attend court hearings, represent the credit union, and work with legal counsel when necessary.
- Maintain accurate and up-to-date records of all recovery efforts, court filings, and communications with members.
- Collaborate with internal departments to resolve member disputes or inquiries related to delinquent accounts.
- Monitor and report on recovery performance and outcomes, providing recommendations to improve recovery processes and strategies.
- High school diploma or equivalent required.
- 2-3 years experience in collections, recovery, or legal support preferred.
- Experience with small claims processes are a plus.
- Multi-lingual capabilities to include Spanish are a plus.
- Employee medical coverage 90% paid by OKCU.
- Employee dental, vision and life insurance paid by OKCU.
- Tuition reimbursement program.
Oklahoma's Credit Union is committed to creating a positive and supportive work environment. We offer a comprehensive training program, a robust benefits package, and opportunities for professional growth and development.
We are an EEO/AAP employer and welcome applications from diverse candidates.
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