Assistant Workshop Manager
2 days ago
Job Summary:
We are seeking an experienced and skilled Assistant Workshop Manager to join our team at Build-A-Bear Workshop. As a key member of our management team, you will be responsible for leading a high-performing team, achieving sales goals, and delivering operational excellence.
Key Responsibilities:- Lead a high-performing team and model the Experience First standards and behaviors.
- Communicate clear expectations and hold the store team and self accountable for achieving all brand, performance, and behavior standards.
- Build effective relationships with associates, peers, and supervisor to develop a high-performing team and customer-centric culture.
- Support the Chief Workshop Manager in the execution of the short and long-term store business plans to drive results and maximize business opportunities.
- Assist with recruiting, interviewing, hiring, and training employees according to company guidelines.
- Communicate associates' issues to CWM in a timely fashion and collaborate on the resolution of all issues.
- Drive employee engagement by recognizing and rewarding employees for outstanding performance.
- Operate with excellence by controlling payroll, monitoring timekeeping procedures, and ensuring the store is Grand Opening ready always.
- Two + years of supervisory experience with a proven, successful track record in a customer-centric business.
- Successfully passed at least 4 GCSEs at high school.
- Exceptional leadership and selling skills.
- Models personal and professional integrity.
- Excellent interpersonal communication skills, including verbal and written communication.
- Organized and planful; pays attention to details.
- Flexible and adaptable in a fast-paced work environment.
- Fosters a high-energy environment and demonstrates an appreciation for children of all ages.
Please email your CV to apply online at: [insert link]
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