Customer Service Representative

1 week ago


Rossford, United States Medical Mutual of Ohio Full time

Join Our Team at Medical Mutual of Ohio

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

About the Role

  • Provide timely and effective responses to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date on company policies, procedures, and products to provide accurate information to customers

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a real difference in the lives of our customers

Requirements

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Why Choose Medical Mutual of Ohio?

We are a leading healthcare provider in Ohio, dedicated to delivering exceptional care and service to our customers. Our team is passionate about making a difference in the lives of our customers, and we are committed to providing a supportive and inclusive work environment.



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