Store Loss Prevention Investigator

2 weeks ago


Buffalo, New York, United States LVMH Full time
Job Title: Store Loss Prevention Investigator

Sephora Loss Prevention is a dynamic team that plays a critical role in ensuring the success of our business. As a Store Loss Prevention Investigator, you will be responsible for protecting the assets of the store against theft, working closely with the District Loss Prevention Manager to develop and execute Store Shrink Plans.

Key Responsibilities:
  • Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
  • Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned.
  • Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
  • Provide support and work in multiple store locations if hired in a multi-store area.
  • Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
  • Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Requirements:
  • Minimum 1-year asset protection or loss prevention experience in a retail environment.
  • Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays.
  • Strong communication skills.
  • Ability to stand/walk the sales floor for entire shift, with or without accommodation.
  • Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook.
What We Offer:
  • Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
  • $24.75/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.
  • Comprehensive healthcare and wellbeing benefits based on eligibility.
  • 401(k) savings plan.
  • Paid time off.
  • Employee discount/product perks.
  • Tuition reimbursement and employee referral bonus programs.


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