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Hotel Attendant

2 months ago


Roanoke, Virginia, United States Hotel Resource Full time
Job Title: Room Attendant @ Hotel Roanoke

We are seeking a detail-oriented and customer-focused Room Attendant to join our Housekeeping team at Hotel Roanoke & Conference Center. As a Room Attendant, you will play a crucial role in ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities:
  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment, supplies, and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards, and properly reporting as found
  • Respect for guests' property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
Requirements:
  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
  • Lift, carry, and position loads of at least 25lbs

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.