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Hotel Attendant
2 months ago
We are seeking a detail-oriented and customer-focused Room Attendant to join our Housekeeping team at Hotel Roanoke & Conference Center. As a Room Attendant, you will play a crucial role in ensuring the cleanliness and comfort of our guests' rooms.
Key Responsibilities:- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment, supplies, and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, and properly reporting as found
- Respect for guests' property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to read room numbers, dates, and basic instructions
- Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
- Lift, carry, and position loads of at least 25lbs
Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.