Customer Relationship Specialist

2 days ago


South Windsor, Connecticut, United States PeoplesBank Full time

About the Role:

We are seeking a skilled Banking Associate to join our team at PeoplesBank. This entry-level position offers an excellent opportunity to develop your skills, learn from experienced colleagues, and contribute to the success of our organization.

Responsibilities:

  • Provide exceptional customer experiences, emphasizing relationship development and regulatory compliance
  • Perform routine duties in accordance with bank policies and procedures, ensuring operational soundness and high-quality customer experience
  • Recognize relationship deepening opportunities, refer customers to business partners as needed, and collaborate with the team to achieve banking center initiatives
  • Operate a cash box/recycler, serve as Vault, ATM, or Coin Machine custodian as required, and accurately process entries and reconcile cash, checks, and negotiables

Requirements:

  • High school diploma required; associate's degree preferred and six months to one year of related experience or equivalent combination of education and experience
  • Cash handling experience preferred, basic mathematical acumen required
  • Strong communication, interpersonal, and customer service skills, including the ability to form and maintain client relationships

Benefits:

  • A competitive salary of $55,000 - $65,000 per annum, depending on experience
  • An attractive benefits package, including comprehensive health insurance, 401(k) matching, and paid time off
  • The opportunity to work in a dynamic and inclusive environment, with opportunities for professional growth and development


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