Diversion Specialist

2 days ago


New York, New York, United States Services for the UnderServed Full time
Job Title: Diversion Specialist

Services for the UnderServed (S:US) is seeking a Diversion Specialist to coordinate the intake and referral process for adult diversions at DHS identified shelters.

Key Responsibilities:
  • Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact.
  • Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare.
  • Develop individualized housing plans.
  • Conduct home visits for furnished rooms/apartments.
  • Provide general case management including coordination and delivery of services relating to housing stability.
  • Entitlement referral and advocacy.
  • Meet with participants as needed for follow-up and recommendations.
  • Meet daily targeted quota for program.
  • Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing.
  • Participate in meetings to promote the program.
  • Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing.
  • Actively participate in internal and external training programs and committees.
  • Assure program participants rights are protected.
  • Perform such other duties as may be required.
  • Maintain case notes for each interaction with clients in CARES.
  • Complete all individual Diversion folders prior to submitting to Supervisor for review.
  • Participate in bi-weekly supervision.
Requirements:
  • Bachelors Degree in Human Service or related field or High School Diploma or GED with a minimum of 2 years applicable experience.
  • Working knowledge of homelessness, substance abuse, criminal justice, HIV/AIDS.
  • Bilingual and/or Bi-cultural preferred.
  • Experience working with Microsoft Office.
Benefits:

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

S:US IS AN EQUAL OPPORTUNITY EMPLOYER



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