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Package Handler Liaison

4 weeks ago

Chicago, Illinois, United States Luxer One Zoho Full time
Job Title: Package Handler Liaison

Luxer One is seeking a professional and organized individual to provide package management services to luxury apartment buildings in the Chicago area.

Job Summary:

This is a part-time role that involves providing in-person support to residents having package questions/issues, logging recently-delivered packages into the property's automated package management system, delivering packages to resident doors, and organizing packages within the room to make it easier for residents to find their packages.

Responsibilities:
  • Provide in-person support to residents having package questions/issues
  • Log recently-delivered packages into the property's automated package management system
  • Deliver packages to resident doors
  • Organize packages within the room to make it easier for residents to find their packages
  • Identify aging/stale packages and prepare them to be returned to sender
  • Serve as a primary liaison between the property and the package management provider support team
  • Deliver certain packages directly to residents' doors
  • Perform lightweight maintenance on the locker/package room management system
  • Participate in the occasional outreach or visit to a prospective property for an audit or information drop off
Requirements:
  • Professional and personable
  • 1-2 years of customer service experience required
  • Access to reliable transportation (e.g. a personal car or access to METRO)
  • Comfortable using technology (you will be using a digital package management system and iPad)
  • Good organizational and problem-solving skills
  • This role involves regular physical activity, including lifting and arranging packages, some of which may be bulky
  • At least 18 years old
Benefits:
  • Opportunities to advance
  • 401K with employer match
  • Accrued PTO to relax, recharge, and rest
  • Accrued Paid Sick Leave
  • Liaison Uniform and Equipment Provided