Automotive Service Representative

4 weeks ago


Columbus, Ohio, United States Firestone Complete Auto Care Full time
Role Overview

The Sales and Service Specialist is a key role within Firestone Complete Auto Care, serving as a hybrid position that combines customer service, sales, and basic vehicle service tasks. This role is designed for career growth and development, with opportunities to learn all aspects of store operations and flex between front and back shop tasks.

Key Responsibilities
  • Provide exceptional customer service, assessing needs and recommending products and services.
  • Perform entry-level vehicle services, including oil changes, tire rotations, and fluid checks.
  • Assist with store operations, including opening and closing procedures, inventory management, and display maintenance.
  • Support Manager or act as Manager-On-Duty in certain circumstances to develop leadership skills.
Growth and Development Opportunities

This role offers a unique opportunity for career growth and development within Firestone Complete Auto Care. As a Sales and Service Specialist, you will have the chance to learn all aspects of store operations, develop leadership skills, and advance in your career.

By working in this role, you will gain a comprehensive understanding of store operations, including customer service, sales, and basic vehicle service tasks. You will also have the opportunity to develop leadership skills by assisting with store operations and supporting Manager or acting as Manager-On-Duty in certain circumstances.



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