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Hotel Night Auditor

1 month ago

Kansas City, Missouri, United States Raymond Management Full time
Job Summary:

We are seeking a Night Auditor to join our hotel team. As a Night Auditor, you will be responsible for balancing and auditing daily transactions to ensure accuracy. You will also serve as the main point of contact for guests during overnight hours, providing exceptional customer service.

Responsibilities:

Balance and audit daily transactions to ensure accuracy.
Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
Process check-ins, check-outs, and handle guest inquiries or requests.
Prepare and run daily financial reports, ensuring all transactions are properly recorded.
Assist with security checks, ensuring a safe environment for guests and staff.

Requirements:

Strong attention to detail and ability to handle financial records accurately.
Friendly and professional demeanor, with excellent customer service skills.
Ability to work independently and manage multiple tasks during overnight hours.
Basic computer skills and familiarity with hotel management software is a plus.

What We Offer:

Team culture: We work as a team and take pride in supporting each other every day.
Training and growth: We provide on-the-job training and support career growth within the company.
Employee recognition: We celebrate achievements and recognize the hard work of our team members.

Benefits:

Paid vacation, sick, bereavement, and jury duty.
Holidays paid at time and a half when worked.
Travel with hotel room discounts.
Teammate referral bonuses.
Paid time off to volunteer in your community.
Employee Assistance Program with mental health resources.

Additional Benefits for Full-Time Teammates:

Affordable health, dental, and vision plans for you and your family.
Low-cost accident, critical illness, and hospital coverage.
Flexible spending plan options.
401(k) retirement plans with company contribution.

At Raymond Management Company:

We prioritize a team-centered culture where every member is valued, supported, and empowered to create high-quality experiences for both teammates and guests.

We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing.

Apply today and join our team of dedicated professionals who are passionate about delivering exceptional service and creating memorable experiences for our guests.

Te gusta trabajar de forma independiente y tienes facilidad para equilibrar tanto el servicio al cliente como las tareas financieras? Prefieres trabajar en turnos nocturnos? Estamos buscando un Auditor Nocturno para unirse a nuestro equipo de hotel

Lo que ofrecemos:

Cultura de equipo:
Trabajamos en equipo y nos apoyamos mutuamente cada día.

Capacitación y crecimiento:
Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.

Reconocimiento a los empleados:
Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, días por enfermedad, duelo y jurado
Días festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visión accesibles para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización
Opciones de planes de gasto flexible
Planes de jubilación 401(k) con contribución de la empresa

Lo que harás:
Auditar y equilibrar las transacciones diarias para asegurar su precisión.
Ser el principal punto de contacto para los huéspedes durante el turno nocturno, brindando un servicio al cliente excepcional.
Procesar check-ins, check-outs y manejar consultas o solicitudes de los huéspedes.
Preparar y generar informes financieros diarios, asegurando que todas las transacciones estén correctamente registradas.
Asistir en controles de seguridad, asegurando un ambiente seguro para los huéspedes y el personal.

Lo que buscamos:
Gran atención al detalle y capacidad para manejar registros financieros con precisión.
Una actitud amigable y profesional, con excelentes habilidades de servicio al cliente.
Capacidad para trabajar de forma independiente y gestionar múltiples tareas durante las horas nocturnas.
Conocimientos básicos de informática y familiaridad con software de gestión hotelera es una ventaja.

Experiencia previa como auditor nocturno o en un rol financiero es un plus, pero estamos dispuestos a capacitar a la persona adecuada.

Aplica hoy

Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes.

Si estás listo para formar parte de un equipo que se preocupa por su gente, aplica hoy Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE.

UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.