Customer Experience Representative

4 days ago


Tucson, Arizona, United States Texas Western Hospitality Group Full time
Job Description

We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team at the Residence Inn Tucson Airport. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Books guest reservations and/or coordinates with reservation center.
  • Records pertinent guest information in the pass on log.
  • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit.

Requirements:

  • Able to work independently and as part of a team.
  • High school diploma or equivalent required; prior customer service experience preferred.

What We Offer:

  • A competitive salary range of $15.50 per hour.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Ongoing training and development opportunities.


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