Alterations Customer Experience Coordinator

6 days ago


Tucson, Arizona, United States David's Bridal, LLC. Full time
Transform Your Career at David's Bridal

Estimated Salary: $12.50 - $15.00 per hour

About the Role

We are seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team at David's Bridal. As a key member of our Alterations department, you will be responsible for delivering exceptional customer service, ensuring seamless garment alterations, and maintaining a clean and organized workspace.

Key Responsibilities:
  • Welcome and serve customers with genuine enthusiasm, adapting your style to suit their needs.
  • Manage customer flow using all systems to deliver a five-star experience.
  • Maintain high standards of customer satisfaction, meeting all service vows and operational checklists.
  • Promote alterations services and personalization options to customers.
  • Ensure store standards are met, including cleanliness, organization, and promotional readiness.
Requirements:
  • High school diploma or equivalent degree.
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system.
Benefits:
  • Rewarding Environment and Competitive Pay
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet - Get Paid Early
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits


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