Alterations Customer Experience Coordinator
6 days ago
Estimated Salary: $12.50 - $15.00 per hour
About the RoleWe are seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team at David's Bridal. As a key member of our Alterations department, you will be responsible for delivering exceptional customer service, ensuring seamless garment alterations, and maintaining a clean and organized workspace.
Key Responsibilities:- Welcome and serve customers with genuine enthusiasm, adapting your style to suit their needs.
- Manage customer flow using all systems to deliver a five-star experience.
- Maintain high standards of customer satisfaction, meeting all service vows and operational checklists.
- Promote alterations services and personalization options to customers.
- Ensure store standards are met, including cleanliness, organization, and promotional readiness.
- High school diploma or equivalent degree.
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system.
- Rewarding Environment and Competitive Pay
- Generous Team Member Discount After First Pay Period
- Dayforce Wallet - Get Paid Early
- Health/Dental/Vision Insurance
- 401K Program
- Paid Vacation, Sick Days & Holidays
- Pet Benefits
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