Technical Specialist for Advertiser Solutions
7 days ago
About the Role:
Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. We're looking for a Technical Specialist for Advertiser Solutions to join our team in New York City/Los Angeles.
Key Responsibilities:
- Perform proactive and reactive analyses for clients to increase performance and drive revenue
- Be an expert on Snap's ad platform, using data to troubleshoot delivery, reporting, ad performance, and campaign optimization queries
- Build relationships with internal Sales teams to work together on campaign management strategies and performance improvements based on advertiser goals
- Provide excellent email and video call support to advertisers, agencies, and Snap Sales teams on Snap's self-serve ad product suite
- Maintain established QA scores on responses and adhere to operational KPIs
Requirements:
- Data-driven and able to work with large data sets in Excel to solve business problems
- Excellent written, verbal, and presentation skills with strong interpersonal skills
- Strong attention to detail and organizational skills
- Beginner level knowledge of SQL or similar language
Preferred Qualifications:
- Able to work independently while also operating as a collaborative team player
- Solid understanding of programmatic ad buying and auction marketplace dynamics
- Ability to explain complex solutions in an easy to understand and engaging manner
What We Offer:
- Competitive salary range $54,000-$96,000 annually based on location
- Equity in the form of RSUs
- Comprehensive medical coverage
- Emotional and mental health support programs
About Snap:
Snap Inc. is proud to be an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
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