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Assistant General Manager

2 months ago

Tampa, Florida, United States Troon International Full time

Job Title: Assistant General Manager

Job Summary:

The Assistant General Manager is a key member of the Troon International team, responsible for assisting the General Manager in the day-to-day operations of the golf club. This role requires a high level of organizational skills, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Assist the General Manager in managing the office area, ensuring effective telephone and mail communications.
  • Manage all aspects of the club in the absence of the General Manager.
  • Assist in hiring, developing, and supervising key management employees.
  • Process customer reservations for guests of the golf course.
  • Produce daily reports related to rounds, sales, and other key performance indicators.
  • Assist in coordinating individual, group, and tournament play.
  • Work closely with the Marshall and Starter to monitor all aspects of play.
  • Provide exceptional customer service to arriving guests.
  • Assist in reconciling cash and accounts receivable charges.
  • Oversee the care and maintenance of the club's physical assets and facilities.
  • Maintain positive and productive relationships between the golf facility and its stakeholders.

Requirements:

  • 1-3 years of experience in the golf industry.
  • PGA Membership or PGA registered apprentice in good standing.
  • Four-year college degree (preferably business-related).
  • Supervisory, coaching, and staff development experience.
  • Experience in total golf facility management and demonstrated ability to run a professional, efficient, high-quality, service-oriented operation.
  • Proficiency in Excel, Access, Word, and POS systems.
  • Working knowledge of club accounting.
  • Strong business aptitude and passion for the golf business.

What We Offer:

Troon International offers a competitive salary and benefits package, as well as opportunities for professional growth and development.