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Account Manager

2 months ago

Romeoville, Illinois, United States Road Runner Full time
Job Summary:

Roadrunner Freight is seeking a highly motivated and results-driven Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and retaining business in the assigned region.

Key Responsibilities:
  • Business Development: Develop new business through various prospecting and development techniques, including cold calling and making appointments.
  • Client Relationship Management: Build and maintain relationships with customer accounts through regular friendly and professional contact, including meals and entertainment.
  • Collaboration: Collaborate with Operations to understand current customer needs and resolve any issues or concerns.
  • Pricing and Reporting: Develop account pricing and internally submit pricing requests to their supervisor for approval. Create weekly sales reports and account profiles as needed by the supervisor.
  • Customer Service: Respond to customer inquiries and concerns in a timely and ethical manner.
  • Product Knowledge: Demonstrate excellent knowledge of RRTS services in all customer and prospect interactions.
  • Collections: Assist with collections.
  • Teamwork: Participate in proactive team efforts to achieve departmental and company goals.
  • Leadership: Provide leadership to other employees through example and sharing of knowledge/skill.
Requirements:
  • Education: Bachelor's degree (B.A.) from a four-year college or university; or two years or more of sales experience or equivalent combination of education and experience.
  • Communication Skills: Relies on written and verbal communication.
  • Analytical Skills: Ability to read, analyze and interpret pricing agreements, financial reports, and legal documents.
  • Customer Service Skills: Ability to respond to common inquiries or complaints from customers and members of the business community.
  • Presentation Skills: Ability to effectively present information to customers, prospects, top management, and public groups.
  • Technical Skills: Communicates internally with all terminal departments, Corporate Office and externally with customers, agents, consignees, and prospects. Excellent sales skills. Preferred knowledge of Haz Mat regulations. Outlook, Micro Soft Word, and Excel knowledge. Ability to manage time and work efficiently. Keyboarding, filing and ten key skills. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Confidentiality: Must possess a current valid driver's license. Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position.
  • Personal Qualities: Must be self-motivated and can maintain confidentiality. Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised.
  • Problem-Solving Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram or schedule form. Prioritize and organize tasks. Handle multiple tasks and projects simultaneously.
Physical Demands:
  • Travel: Daily outside travel to make sales calls in any weather.
  • Physical Activity: Light physical activity performing non-strenuous daily activities of an administrative nature.
  • Work Environment: The terminal is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate based on general conversation tones, ringing phones and laser printer operation. Outside travel in all weather is required. Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather), and outdoor weather conditions when touring prospect or client plants. There may be slippery conditions or other hazardous footing on the terminal dock or when making outside sales calls. Minimal overnight travel (up to 10%) by land and/or air required.
Compensation:
  • Salary: $80,000 to $90,000 per year.
Benefits:
  • PTO: Paid time off.
  • Paid Holidays: Paid holidays.
  • Medical Insurance: Medical insurance.
  • Dental Insurance: Dental insurance.
  • Vision Insurance: Vision insurance.
  • Life Insurance: Life insurance.
  • 401k: 401k plan.