Janitorial Operations Manager

4 weeks ago


Harrisburg, Pennsylvania, United States Diversified Maintenance Systems, LLC Full time
Job Overview

As a key member of our team, the Janitorial Operations Manager will oversee the daily operations of our janitorial services. This role requires strong leadership and communication skills to ensure seamless execution of our services.

Key Responsibilities
  • Recruit, hire, and train a team of janitorial staff to meet contract specifications
  • Assign tasks and inspect work to ensure high-quality standards are met
  • Develop and implement work procedures to optimize labor efficiency and stay within budget
  • Conduct new hire orientation, safety training, and job training to ensure employees are equipped to perform tasks efficiently and safely
  • Prepare and review required paperwork, including time sheets, accident reports, and employee training records
  • Establish open communication channels to resolve employee relations issues and provide coaching and counseling to support employee success
  • Build relationships with customers through regular site visits to ensure exceptional service quality
  • Resolve customer complaints and concerns in a timely manner to maintain high customer satisfaction
  • Monitor assigned accounts for work order opportunities and additional work that can be added to the contract
Requirements

To be successful in this role, you will need:

  • Two to three years of management experience in a related field
  • Several years of janitorial industry experience
  • Strong multitasking and adaptability skills
  • A customer service mindset and training skills
  • Experience with Microsoft and Google applications

Diversified Maintenance Systems, LLC is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.



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