Customer Service Representative

3 weeks ago


Livermore, California, United States Dynamic Office & Accounting Solutions Full time
Job Description

At Dynamic Office & Accounting Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Customer Interaction: Provide top-notch customer service by answering inquiries via phone, email, and chat, ensuring every customer feels heard and valued.
  • Issue Resolution: Handle customer complaints and issues with care, offering solutions that leave them satisfied and eager to return.
  • Order Management: Assist customers with placing, tracking, and modifying orders, ensuring accuracy and smooth transactions.
  • Product Knowledge: Gain in-depth knowledge of our products and services to assist customers in making informed decisions.
  • Problem Solving: Tackle customer challenges head-on, resolving issues promptly and professionally.
  • Maintain Clear Documentation: Keep accurate records of customer interactions, transactions, and feedback to help us continuously improve our service.
  • Collaborative Support: Work closely with internal teams, including sales and operations, to ensure customer needs are met efficiently and effectively.
  • Feedback Gathering: Collect and relay valuable customer feedback to help us improve our products and services.
Requirements:
  • Education: High School Diploma or Equivalent
  • Customer Service Experience: You've got experience in customer service and know how to keep customers happy.
  • Strong Communication Skills: Excellent verbal and written communication skills to handle customer inquiries effectively.
  • Problem Solving Skills: You stay calm under pressure and can think on your feet to solve issues.
  • Tech Savvy: Comfortable with CRM systems and MS Office (Word, Excel, Outlook).
  • Team Player: You're great at collaborating with others to ensure seamless customer experiences.


  • Livermore, California, United States FERROTEC (USA) CORPORATION Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Ferrotec (USA) Corporation. As a Customer Service Representative, you will be responsible for processing quotations, sales orders, bookings, releases, and shipments. You will also coordinate with other departments to resolve problems and...


  • Livermore, California, United States ATR International Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at ATR International. The ideal candidate will possess excellent communication skills, a strong ability to learn and adapt, and a passion for delivering exceptional customer experiences.Key Responsibilities: Provide top-notch customer service to clients through...


  • Livermore, California, United States FedEx Full time

    Key Responsibilities:Follow instructions from supervisors and assist team members in performing retail store functions.Contribute to the training of store team members, enhancing their skills and knowledge.Customer Focus:As a Customer Service Representative at FedEx, you will demonstrate consultative behaviors in a retail environment to understand each...


  • Livermore, California, United States Dynamic Office & Accounting Solutions Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our clients.Key Responsibilities:Provide top-notch customer service through various...


  • Livermore, California, United States Mary Kraft HR Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Mary Kraft HR. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Handle customer inquiries and complaints in a professional and...


  • Livermore, California, United States Blue Star Partners LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blue Star Partners LLC. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support to...


  • Livermore, California, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Support Associate. This role is responsible for supporting a customer and product-focused sales culture, ensuring seamless store operations, and providing exceptional customer service.Key ResponsibilitiesProcess merchandise, ensuring items are properly stored,...


  • Livermore, California, United States Michaels Stores Full time

    Job SummaryAs a Customer Service Representative at Michaels Stores, you will play a vital role in creating a memorable framing solution for our customers. Your primary responsibility will be to help customers shop our store and find what they're looking for. You will also be responsible for executing company policies and standards, maintaining a high level...


  • Livermore, California, United States 7-Eleven Full time

    As a Sales Associate at 7-Eleven, you will be responsible for providing exceptional customer service, driving sales through effective communication, and maintaining a clean and customer-friendly environment. Your key responsibilities will include:Key Responsibilities:Provide prompt, efficient, and courteous customer serviceDrive sales through effective...


  • Livermore, California, United States Mariner Finance Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Branch Manager. In this role, you will be responsible for promoting branch operations by providing exceptional customer service and meeting or exceeding individual sales and delinquency targets.Key Responsibilities:Process credit loan...


  • Livermore, California, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for our guests.Your Key Responsibilities:Provide exceptional customer service by...


  • Livermore, California, United States Denny Full time

    Key Responsibilities:As a Service Assistant at Denny's, you will play a vital role in maintaining the overall operation of the restaurant. Your duties will include:Providing exceptional customer service to ensure a positive dining experienceAssisting with busser and porter duties to maintain a clean and organized dining areaOperating and maintaining the...


  • Livermore, California, United States Wingstop Full time

    Delivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include:Acting as the face and voice of Wingstop to all guests who walk into the restaurantInteracting with guests by greeting them, answering...


  • Livermore, California, United States YE California Full time

    Job OverviewAs a Customer Service Specialist at YE California, you will play a vital role in converting clients into tailored programs. Your primary objective will be to engage with customers, initiate meaningful conversations, and set up appointments that lead to successful sales opportunities.You will work closely with our sales and marketing teams to...


  • Livermore, California, United States YE California Full time

    Job Overview:As a Customer Service Specialist at YE California, you will play a vital role in converting clients into tailored programs. Your primary objective will be to engage with customers, initiate meaningful conversations, and set up appointments that lead to successful sales opportunities.Key Responsibilities:Appointment Setting:Schedule meetings or...


  • Livermore, California, United States Livermore Ford Full time

    We're seeking a skilled Assistance Service Advisor to join our team at Livermore Ford Lincoln. This role is responsible for providing exceptional customer service and administrative support to our service department.The ideal candidate will have previous experience in customer service roles and hospitality industries. They will be responsible for...


  • Livermore, California, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include greeting guests, answering phone calls, taking and delivering orders, and ensuring that every guest leaves with a smile on...


  • Livermore, California, United States Lowe's Full time

    At Lowe's, we believe in building a career that improves the lives of our customers and associates. As a Cashier Part Time associate, you will play a vital role in delivering an exceptional customer experience at the register. Your responsibilities will include delivering excellent customer service, showcasing great customer service, engaging with...

  • Sales Associate

    3 weeks ago


    Livermore, California, United States G-III LEATHER FASHIONS Full time

    Job Qualifications:6 months of face-to-face customer service experience and a High School Diploma (or equivalent) are preferred.Interpersonal and verbal communication skills enabling effective sales and customer relations are essential.Candidates who can speak Cantonese and/or Spanish in addition to English are given preference.Responsibilities:Meet personal...


  • Livermore, California, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a skilled Guest Services Representative to join our team.Key Responsibilities:Assist guests at all times and respond to their requests with diligence and follow-through.Provide reasonable accommodations and process reservations, registration, and departures according to company...