Outside Parts Sales Representative

2 days ago


Middletown, Delaware, United States Summit Aviation Full time
Job Title: Outside Parts Sales Representative

Summit Aviation is seeking a highly skilled Outside Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling and coordinating the sale of over-the-counter parts to customers, while ensuring compliance with partnered OEM sales agreements and company safety practices.

Key Responsibilities:
  1. Utilize contact center software applications to deliver exceptional customer service and respond to customer inquiries.
  2. Research and prepare formal quotes using inventory management software to supply to customers.
  3. Determine payment methods and convert formal quotes into sales orders.
  4. Manage inventory and procure parts using FIFO methods, while negotiating terms with vendors to ensure sufficient ROI.
  5. Maintain and update customer records, tracking orders from origin to final shipping destination.
  6. Provide exceptional customer service, educating customers on products, support models, warranty terms, and returns processes.
  7. Operate in compliance with company safety practices, ensuring a safe and clean work environment.
Requirements:
  1. Associate's degree or equivalent from a two-year college or technical school, or five to seven years of aviation background.
  2. Five to seven years of experience in sales and customer service-related fields.
  3. Excellent data entry and phone skills, with a positive attitude.
  4. Ability to multi-task under pressure in a deadline-driven environment.
  5. Strong attention to detail and ability to focus on key tasks and prioritize duties.
  6. Proficiency in Microsoft Office programs, with knowledge of Corridor operating software preferred.
  7. Strong written and communication skills, with ability to work independently with minimal supervision.
Working Environment:

This position requires the ability to work in a corporate office facility, with daily contact with employees in other departments.


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