Experience Host

4 days ago


Denver, Colorado, United States Denver Center for the Performing Arts Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as an Experience Attendant at the Denver Center for the Performing Arts. As an Experience Attendant, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Welcoming and orienting guests to the experience, setting a positive tone for their visit
  • Reviewing and scanning tickets, enforcing ticketing rules and policies
  • Assisting guests with any questions or concerns, providing clear and concise information
  • Monitoring the flow of guests and coordinating pre-show activities
  • Ensuring a safe and positive experience for all guests, responding effectively in emergency situations
  • Anticipating and addressing guest service needs, resolving issues in a timely and professional manner
  • Performing opening and closing duties to ensure facilities are prepared and maintained
Requirements
  • Excellent communication and interpersonal skills, with the ability to interact with a wide range of visitors
  • Professionalism, poise under pressure, and a positive attitude towards the organization and colleagues
  • Ability to work independently and as part of a team, with minimal guidance
  • CPR certification and first responder skills preferred
  • Ability to speak comfortably in front of groups of people
  • Previous experience in a customer-facing role, preferably in a fast-paced environment
What We Offer
  • A competitive hourly rate of $21.00 per hour
  • The opportunity to work in a dynamic and creative environment, with a team of passionate and dedicated professionals
  • A chance to develop your skills and experience in a customer-facing role, with opportunities for growth and advancement


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