Field Service Professional
2 weeks ago
We are seeking an experienced Field Service Professional to join our team as a Power Solutions Expert. This role will involve working with customers on commissioning of their power solution devices, ensuring proper setup and functionality.
About the RoleThis is an excellent opportunity for a hands-on professional who can work independently and as part of a team. As a Field Service Engineer, you will be responsible for:
- Installation and Commissioning:
- Perform on-site installations of power system products, verifying proper setup and functionality.
- Conduct commissioning activities and verify system performance to meet customer specifications.
- Diagnose and troubleshoot issues with power system products at customer sites.
- Execute preventive maintenance activities to enhance product reliability and performance.
- Collaborate with customers to understand their needs and address any concerns in a timely manner.
- Conduct training sessions for customers on the proper use and maintenance of our power system products.
- Develop and update training materials to ensure customers are well-equipped to operate our products.
- Maintain accurate records of service activities, including reports, service tickets, and customer communication.
- Provide feedback to the engineering team for product improvement based on field experiences.
To succeed in this role, you will need:
- Strong electronics experience.
- Background in electrical control operation.
- Experience with subsystems would be highly beneficial.
- Ability to travel up to 50%.
We offer a competitive base salary, bonus potential, and benefits that include a 5% company match on 401k and 22 days of PTO. You will also receive a company credit card and enjoy a dynamic work environment with opportunities for growth and development.
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