Field Service Professional

2 weeks ago


Queensbury, New York, United States Michael Page Full time
Job Summary

We are seeking an experienced Field Service Professional to join our team as a Power Solutions Expert. This role will involve working with customers on commissioning of their power solution devices, ensuring proper setup and functionality.

About the Role

This is an excellent opportunity for a hands-on professional who can work independently and as part of a team. As a Field Service Engineer, you will be responsible for:

  1. Installation and Commissioning:
  • Perform on-site installations of power system products, verifying proper setup and functionality.
  • Conduct commissioning activities and verify system performance to meet customer specifications.
Maintenance and Repairs:
  • Diagnose and troubleshoot issues with power system products at customer sites.
  • Execute preventive maintenance activities to enhance product reliability and performance.
Customer Support:
  • Collaborate with customers to understand their needs and address any concerns in a timely manner.
Training:
  • Conduct training sessions for customers on the proper use and maintenance of our power system products.
  • Develop and update training materials to ensure customers are well-equipped to operate our products.
Documentation:
  • Maintain accurate records of service activities, including reports, service tickets, and customer communication.
  • Provide feedback to the engineering team for product improvement based on field experiences.
Requirements

To succeed in this role, you will need:

  • Strong electronics experience.
  • Background in electrical control operation.
  • Experience with subsystems would be highly beneficial.
  • Ability to travel up to 50%.
What We Offer

We offer a competitive base salary, bonus potential, and benefits that include a 5% company match on 401k and 22 days of PTO. You will also receive a company credit card and enjoy a dynamic work environment with opportunities for growth and development.



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