IT Support Specialist
3 weeks ago
Job Title: IT Support Specialist
Job Summary: We are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring that our clients' IT systems are running smoothly.
Main Responsibilities:
- Provide technical support to clients via phone, email, or in-person
- Troubleshoot issues with hardware, software, and network systems
- Install, configure, and maintain IT systems and equipment
- Document and report on work completed to ensure compliance with company procedures
- Escalate issues to senior technicians as needed
Requirements:
- Proven experience in IT support
- Strong technical skills, including knowledge of hardware, software, and network systems
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Why Choose Merge IT LLC?
We are a team of talented and ambitious professionals who are passionate about delivering top-quality IT talent to our clients. We are committed to creating an inclusive environment for all employees and celebrate diversity.
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