Auto Parts Counter Specialist

6 days ago


Los Lunas, New Mexico, United States Melloy Automotive Full time

We are seeking a skilled Parts Sales Associate to join our team at Melloy Automotive. As a key member of our sales team, you will play a vital role in providing exceptional customer experiences and supporting our business operations.

  • Key Responsibilities:
  • Oversee the parts sales process from start to finish, ensuring accuracy and efficiency.
  • Communicate effectively with staff and customers in a friendly and professional manner.
  • Converse with customers regarding parts status, providing timely updates and resolutions.
  • Read and understand the parts catalog to locate and provide specific parts information.
  • Answer phone calls, provide price quotes, and respond to customer inquiries.
  • Review body shop estimates to verify parts ordered and pricing.
  • Provide high-level service to both internal and external customers.
  • Pull and fill orders from stock, maintaining weekly bin checks for accuracy.
  • Notify the parts manager of out-of-stock parts or shop materials requiring attention.
  • Locate out-of-stock parts from external sources and submit emergency orders as needed.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
  • Requirements:
  • High School Diploma or equivalent and prior auto parts sales experience (preferred).
  • Eager to improve in a dynamic work environment.
  • Strong interpersonal and time management skills.
  • Ability to read and interpret safety and maintenance documents.
  • Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Valid driver's license and clean driving record.

Equal Opportunity Employer: Melloy Automotive is an equal opportunity employer and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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