Member Support Specialist II

2 weeks ago


Springfield, Illinois, United States PacificSource Full time
About PacificSource

PacificSource is an equal opportunity employer dedicated to making a positive impact in the lives of our members.

Job Summary

We are seeking a highly motivated and compassionate Member Support Specialist II to join our team. As a key member of our support team, you will play a vital role in helping our members access quality, affordable care.

Key Responsibilities
  • Provide exceptional customer service to our members, addressing their concerns and resolving issues in a timely and professional manner.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination of member services.
  • Stay up-to-date on company policies, procedures, and regulatory requirements to ensure compliance and accuracy in all interactions.
What We Offer

PacificSource is committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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