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Medical Social Worker II

2 months ago

Santa Cruz, California, United States Kaiser Full time
Job Summary

The Medical Social Worker II plays a vital role in assisting patients and their families/caregivers to cope with the social/emotional issues and practical arrangements related to their illness. Working under the general direction of the Social Work Manager/LCSW, this position delivers age-appropriate social work care to patients and their caregivers in accordance with agency policy and procedure, as well as state and federal regulations.

Key Responsibilities
  • Provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction, and developing healthy coping strategies in individual/family/group settings.
  • Offers counseling for disease acceptance and understanding.
  • Develops and implements individual Plans of Treatment to assist patients and families to cope and/or restore social, emotional, financial, and environmental factors affected by illness.
  • Completes psychosocial assessments and partners with patients to identify needs and develop and implement individual treatment plans based on mutually agreed-upon treatment plans.
  • Discusses options for care proactively, including Kaiser resources and external community/government resources, to assist patients and families in developing short and long-term care plans as appropriate.
  • Collaborates with other disciplines in assessing, planning, and providing services for patients utilizing biopsychosocial information.
  • Assists patients in advocating for themselves to receive appropriate services within Kaiser and in the community.
  • Assists patients and families with care planning and discharge plans.
  • Takes, reviews, evaluates, and prioritizes written and oral referrals.
  • Maintains documentation, records, and data collections.
  • Responsible for completion of required documents in a complete and timely manner.
  • Functions as part of the Skilled Nursing Facility Team to ensure appropriate, timely placement of Kaiser members in nursing facilities.
  • Liaisons between patients and Kaiser, maintaining a positive relationship with Kaiser and providing for continuity of care.
  • Identifies appropriate levels of care and facilities for referred patients, where applicable.
  • Obtains placements, where applicable.
  • Collaborates with internal and external resources in Kaiser and the community to meet mutually agreed-upon goals and objectives.
  • Provides information and referral to community resources as requested.
  • Coordinates exchange of information between Kaiser, families, members, and skilled nursing facilities.
  • Determines application of Kaiser, Medicare, and Medi-Cal benefits to specific patient situations.
  • Participates in Utilization Management/Quality Assurance activities.
  • Assists in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
  • Works with referral sources to clarify and complete required clinical and psychosocial information.
Requirements
  • Experience: Step I - 0-2 years social work experience, Step II - 2-4 years social work experience within the last five years, Step III - 4 or more years social work experience within the last ten years.
  • Education: Masters in Social Work accredited by the Council of Social Work Education.
  • License, Certification, Registration: N/A.
  • Additional Requirements: Demonstrated ability to work on a multidisciplinary team, solid psychosocial assessment skills, knowledge of chronic and acute disease and how it impacts patient and family functioning, excellent oral/telephone communication skills and written documentation, computer-literate, and ability to master detailed and complex information regarding benefits and coordination of care.
Preferred Qualifications
  • At least one year post-MSW experience in a healthcare setting, MSW internship may be considered in lieu of this requirement.
  • LCSW preferred.

Primary Location: California, San Jose, San Jose Hospital

Hours Per Week: 32

Shift: Day

Workdays: Week 1: Mon, Tue, Sat, Week 2: Sun, Mon, Tue, Wed, Thu

Working Hours Start: 08:30 AM

Working Hours End: 05:00 PM

Job Schedule: Part-time

Job Type: Standard

Employee Status: Regular

Employee Group/Union Affiliation: A06|SEIU|United Healthcare Workers West

Job Level: Individual Contributor

Job Category: Behavioral Health, Social Services & Spiritual Care

Department: San Jose Hospital - Social services - 0201

Travel: No

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce.