Customer Service Representative

5 days ago


San Jose, California, United States Total Wine & More Full time

Total Wine & More is hiring a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service by greeting customers, informing them of products and services, and directing them to checkout lanes. You will also process transactions accurately, verify customer identification, and balance the register drawer. Additionally, you will handle various payment methods, assist with stocking and maintaining inventory levels, and maintain store safety and cleanliness standards.

Key Performance Indicators:
  • Provide excellent customer service
  • Process transactions accurately
  • Verify customer identification
  • Maintain store safety and cleanliness standards

The estimated salary for this position is $13-$16 per hour, depending on experience and location. We offer a comprehensive benefits package, including immediate hire opportunities and a dynamic work environment.



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