Office Service Representative I
4 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Office Service Representative I to join our team at Canon U.S.A., Inc. As an Office Service Representative I, you will be responsible for handling all mail, packages, and interoffice correspondence for our office.
Key Responsibilities
- Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames.
- Wrap, seal, weigh, affix postage, and dispatch all outgoing mail and packages in accordance with postal regulations.
- Prepare special outgoing interoffice pouches sent to client affiliates as scheduled (if applicable).
- Package and process outgoing overnight items, such as Federal Express, UPS, etc., to meet client and vendor deadlines.
- Log and deliver incoming overnight packages within established time frames.
- Log outgoing and incoming items as required and review for accuracy and completeness.
- Organize and distribute supplies to client employees as detailed in job requests.
- Verify and log orders upon delivery.
- Monitor inventory of copy supplies, stock paper, and toner and keep the supply area neat (inclusive of convenience copiers).
- Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
- Estimate runtime on small to medium photocopy jobs.
- Check all copies produced for quality and accuracy.
- Produce bound copies of work when requested.
- Deliver and pick up copy jobs.
- May provide minor maintenance of photocopy machine, such as solving paper jams, placing service calls, and routine cleanings.
- Operate facsimile machines; send and receive facsimiles.
- Keep complete and accurate logs of incoming and outgoing facsimiles.
- Where appropriate, input facsimile data into computer for client charge back.
- Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary.
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.
- Performs other administrative duties from inserting, copying, and photocopying to faxing as needed.
Requirements
- High school diploma or equivalent.
- 0-1 year experience working in a mailroom or professional office environment.
- Some knowledge of metering, weighting, logging, and other shipping procedures preferred.
- Some computer skills preferred.
- Ability to perform routine functions of most of the various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding, etc.).
- Excellent customer service skills.
Working at Canon U.S.A., Inc.
We are committed to providing a work environment that is inclusive, diverse, and respectful. We believe that our employees are our greatest asset and are committed to supporting their growth and development.
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